General

Frequently Asked Questions

What services does New Dimensions Landscaping offer?

New Dimensions Landscaping offers a comprehensive suite of landscape design and maintenance services to meet the needs of residential and commercial clients. Our team of skilled professionals can assist with garden planning, lawn care, irrigation system installation, and more.

How can I schedule a consultation with New Dimensions Landscaping?

To schedule a consultation, simply call us at (732)-691-8654 or visit our website to fill out our online appointment request form. One of our representatives will be in touch to discuss your project and availability.

Do you provide both residential and commercial landscaping services?

Although we specialize in residential Design/Build Yes, we cater to both residential and commercial properties.

Can I see examples of your previous work?

Absolutely! Please visit our Portfolio page to see a variety of our completed projects.

Design & Consultation

What can I expect during the initial consultation?

During the consultation, we’ll discuss your vision, goals, budget, and any specific needs for your project. This helps us tailor a design that suits your preferences and property. you can schedule the free consultation [HERE]

Do you provide 3-D landscape design?

Yes, we offer 3-D, CAD, and photo-realistic renderings to help you visualize your project before we begin. “We also provide complete, submission-ready shed plans, pergola plans, garage plans, and more, all designed with fully buildable details.” you can find these designs [HERE]

Can I request custom designs or specific plant types?

Yes, our designs are fully customizable, and we can incorporate specific plants or design elements based on your preferences and site conditions.

Installation & Warranty

What is included in your landscape installation services?

Our installation services include planting, hardscaping, grading, drainage, excavation, lighting, irrigation, and seasonal features like outdoor lighting and holiday decor. please see a more in depth list [HERE]

What materials do you use for hardscape installations?

We use high-quality pavers, composite materials, and concrete to ensure durability and longevity in our installations.

Do you offer any guarantees on your work?

Yes, we stand behind the quality of our work and offer a 1-year warranty on all of our landscaping design and hardscape installation projects/services. If you are not completely satisfied with the results, don’t hesitate to contact us at [email protected], and we will be happy to address any concerns.

Do we offer a warranty on plant materials?

“We provide a one-year warranty on all plant materials, contingent on the presence of an automatic irrigation system. Additionally, any plants we install are eligible for complimentary maintenance throughout the warranty period.”

Maintenance & Care

Do you offer ongoing maintenance services?

Yes, we offer various maintenance packages that include pruning, bi-weekly or monthly weeding, and seasonal services like fall slit-seeding. We do not, however, provide grass cutting.

Can you help with seasonal plantings and holiday decor?

Yes, we provide seasonal floral displays and holiday decor installations, including lights and decorations.

Do you offer irrigation system maintenance?

Yes, we provide spring start-up and fall winterization services for sprinkler systems, as well as repairs and mid-season check-ups.

Payment & Project Timeline

How long does a typical landscaping project take?

Project timelines vary depending on the scope of work. We’ll provide an estimated timeline during the planning phase and keep you updated throughout the project.

Do you offer financing options?

Currently, we do not offer financing. However, we can recommend budgeting strategies to help you achieve your landscaping goals.

What payment methods do you accept?

We accept various forms of payment. Specific options will be discussed upon scheduling your project.

Policies & Other Questions

Do I need a permit for my project?

Some towns require permits for certain types of installations, like decks or larger structures. We can assist in determining permit requirements based on your location and project. “We provide whatever plans and documentation we can provide that may be required for permit submissions, and we’re committed to working closely with you throughout the process.”

What happens if a plant or feature doesn’t perform well?

If it’s within the warranty period, we’ll assess and replace the plant or feature as necessary, provided it meets the conditions outlined in our warranty.

Can I make changes to the project once it’s started?

Yes with change orders, adjustments can be made during the project. We’ll discuss any changes to the cost or timeline before proceeding.